- SiteHollis Steel yard
- ContactMarcus, site lead
- EquipmentCAT 320 excavator
- ProblemBurst hose on boom
- AccessGate 3, code given
a complete job request
Site, contact, equipment and the problem, in one record your team can act on.
Meet Farita
farita gets it done. Farita answers your calls, books the job and chases waiting quotes.
Farita is an AI phone agent for service businesses. It answers your line and collects the details your team needs. When a quote is waiting, it calls the customer back and records the decision.
From $149 a month. No setup fee.
every call ends with a resultyour team can act on
a booked visit
Placed in the windows you allow, never outside them.
a quote decision on record
Approved, declined or on hold, with who decided and when.
a clean handoff
Urgent calls reach your on-call person with the details already collected.
hear farita worka forklift quote, approved
Forklift repair quote follow-up
0:00 / 0:00
- Dana
Hello?
- Farita
Hi, this is Farita calling from Northside Lift Service about the repair quote for your reach truck. Am I speaking with Dana?
- Dana
Yes, this is Dana.
- Farita
Our technician quoted $1,840 to replace the hydraulic pump and reseal the lift cylinder on unit 7. Would you like to approve it?
- Dana
He also mentioned a brake noise. Is that included?
- Farita
That brake noise isn't part of this quote. I'll note your question so the technician can call you about it. Would you like to go ahead with the pump and cylinder work?
- Dana
Yes, go ahead.
- Farita
Thank you, Dana. I've recorded your approval for quote Q-1042, and you'll get a confirmation by email.
- Dana
Great, thanks. Bye.
- Farita
You're welcome, Dana. Goodbye.
Sample call with example data
answers your linewhile your team is out
Farita picks up every call to your business number, works out who is calling and what they need, and turns the call into something your team can use.
asks the right questionsthe ones you choose
You choose the questions. Farita collects the site, contact, equipment and problem details before anyone is sent, so nobody calls back to ask again.
books the jobin the windows you set
Farita offers the time slots you allow and confirms the booking with the customer. Anything outside your service area or hours goes to your team.
calls back about quotesand records the answer
When a quote is waiting, Farita calls the customer, explains the scope your team approved and records the answer. It follows your retry limits and respects opt-outs.
hands off the hard oneswith the details ready
Urgent or unclear calls go straight to the person you choose, with a short summary, so they start the conversation already knowing the job.
works inside your rulesyour team decides the rest
Farita only quotes prices you approve and only promises what your team has confirmed. Diagnosis, safety and insurance questions stay with your staff.
every call on recordrecordings, transcripts and outcomes
The morning check. See how many calls came in, which ones need a look, and whether the phone line is connected.
set up faritain three steps
1
tell farita about your business
services, area, hours and approved prices
2
set the rules
questions to ask and who handles what
3
send your calls to farita
then review every call in your dashboard
simple pricingno setup fee
150 minutes
$149per month
- Inbound and outbound calls
- Recordings and transcripts
- Follow-up calls on waiting quotes
- Handoff to your team
300 minutes
$199per month
- Everything in 150 minutes
- Twice the call minutes
- A monthly review of your calls
- One small setup change each month
Extra minutes are $0.30 each. You get usage alerts, and we agree a spending limit with you. Need more minutes or a custom workflow? Talk to us.
your questions, answered
What is Farita?
Farita is an AI phone agent for service businesses. It answers your calls, collects the job details your team needs, books the job and calls customers back about quotes waiting on a decision.
Can I give Farita a different name?
Yes. You can rename the agent, and callers hear the name you choose.
Will callers know they're talking to an AI?
Yes. Farita introduces itself as an AI assistant for your business at the start of each call.
Are calls recorded?
Calls are recorded and transcribed so your team can check what was said, and callers are told at the start of the call.
What won't Farita decide?
Diagnosis, safety questions, insurance and any price you haven't approved. Those go to your team with the details already collected.
What happens when Farita can't help?
It transfers the call to the person you choose, or adds it to your callback list with a short summary of the call.
What if I use more minutes than my plan?
Extra minutes are $0.30 each. You get usage alerts as you get close, and we agree a spending limit with you so there are no surprises.
Is there a setup fee?
No. You pay the monthly plan and any extra minutes, nothing else.
How do I get started?
Book a call. We'll set Farita up for your business, and you can listen to test calls before it answers your customers.
let farita take the next calland get the job moving
From $149 a month. No setup fee.